Privacy Policy

Last Updated: September 7, 2026

At Imitation House, operated by HR INTERNATIONAL, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website, place an order, create an account, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Name

• Mobile number

• Email address

• Billing and shipping address

• GST/business details, where provided

• Order and transaction details

• Information you provide when contacting us

• Device, browser and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Process payments and refunds

• Communicate with you regarding your orders or enquiries

• Provide customer support

• Improve our website, products and services

• Maintain records required for business and legal purposes

• Prevent fraud, misuse or unauthorised activity

• Send promotional communications where permitted and where you have agreed to receive them

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Imitation House does not store your complete credit or debit card details on its own servers. Payment information is handled by the applicable payment gateway according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and provide relevant functionality.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

• Shopify and website technology providers

• Payment gateways

• Shipping and logistics partners

• Website analytics and technology providers

• Customer support or communication service providers

We do not sell your personal information to third parties.

We may also disclose information where required by applicable law, legal process, government authorities, or when necessary to protect our rights, customers or services.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, comply with applicable legal or tax requirements, resolve disputes and enforce our agreements.

8. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information where legally permitted

• Opt out of promotional communications

To make a privacy-related request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those websites.

We recommend reviewing their privacy policies before providing them with your personal information.

10. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Imitation House
Operated by: HR INTERNATIONAL

Phone: +91 98259 87025
Email: info.imitationhouse@gmail.com

Address:
Imitation House
Shop No. 11-12, 3rd Floor, Rajhans Unnati,
Chauta Bazar, Near Old Sai Mandir Seri, Behind Bhatt Hospital,
Chauta Bazar, Surat – 395003, Gujarat, India